----- ----- -----
( 0 )

Terms & Condition

Terms and Conditions


Last Updated: 01-March-2026

These Terms and Conditions (“Terms”) govern your access to and use of the website https://www.defineit.in
 (“Website”), operated by Define It Service Private Limited (“Company”, “Define It”, “we”, “our”, or “us”).

By accessing or using this Website, placing an order, or using any services offered through the Website (collectively referred to as the “Services”), you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Website.

1. Eligibility

By using this Website, you represent and warrant that:

  • You have the legal capacity to enter into a binding agreement under applicable laws.
  • All information provided by you is accurate, current, and complete.

We reserve the right to refuse service, terminate accounts, or cancel orders if these conditions are violated.

2. Account Registration

To access certain services on the Website, you may be required to create an account.
During registration, you may be asked to provide:
  • Full Name
  • Email Address
  • Phone Number
  • Delivery Address
You agree that:
  • The information provided is accurate and up to date.
  • You are responsible for maintaining the confidentiality of your login credentials.
  • You are responsible for all activities that occur under your account.
  • The Company reserves the right to suspend or terminate accounts that contain inaccurate, incomplete, or fraudulent information.
3. Privacy and Personal Data
Your personal information is collected and processed in accordance with our Privacy Policy.
We may use your information for purposes including:

  • Processing and delivering orders
  • Customer service and support
  • Sending order confirmations and service updates
  • Improving our services and Website performance
We do not sell or trade personal information to third parties. Information may be shared with trusted service providers strictly for operational purposes such as payment processing, logistics, and delivery.

4. Product Information and Pricing

We make every effort to ensure that product descriptions, images, and pricing are accurate.
However:
  • Product images are for illustrative purposes only.
  • Prices are listed in Indian Rupees (INR).
  • Prices and product availability may change without prior notice.
If an error in pricing or product information is discovered after an order has been placed, we reserve the right to cancel the order and issue a full refund.

5. Payment Methods

We accept the following payment methods:
  • Credit Cards (Visa, MasterCard)
  • Debit Cards (Visa, MasterCard, RuPay, Maestro)
  • Net Banking
  • Other payment methods available during checkout
All payments are processed through secure payment gateways. The Company does not store your card details.

6. Order Confirmation

After placing an order, you will receive an order confirmation email or SMS.
The Company reserves the right to cancel or refuse orders in cases including but not limited to:
  • Product unavailability
  • Payment processing issues
  • Incorrect pricing
  • Suspected fraudulent activity
If a cancelled order has already been paid for, a refund will be issued through the original payment method.

7. Delivery and Shipping

Shipping and handling charges may vary depending on:
  • Product type
  • Packaging requirements
  • Delivery location
Delivery timelines shown on the checkout page are estimated timelines only and may vary due to logistics or operational conditions.
Once a product is delivered and accepted at the delivery address, responsibility for the product transfers to the customer, except in cases where damage or defects are reported within the return period.

8. Failed Delivery

Delivery may fail in cases including:
  • Incorrect delivery address
  • Customer unavailable at delivery location
  • Locked premises
If delivery fails due to customer-related reasons, additional charges may apply for re-delivery attempts.

9. Cancellation, Return and Refund Policy

Orders may be cancelled within the cancellation timeframe displayed on the Website.
Returns or replacements may be accepted only if:
  • The product is damaged or defective
  • The issue is reported on the same day of delivery
  • The product is unused and in its original packaging
Refunds will be processed after inspection of the returned product and credited to the original payment method within a reasonable time period.
We reserve the right to update this policy at any time.

10. Intellectual Property Rights

All content available on the Website including but not limited to:
  • Logos
  • Text
  • Images
  • Graphics
  • Product listings
  • Website design
is the property of Define It Service Private Limited and is protected under applicable intellectual property laws.
Users may not copy, reproduce, distribute, or use any content without prior written permission.

11. Acceptable Use of the Website

Users agree not to:
  • Use the Website for unlawful purposes
  • Attempt unauthorized access to the Website or servers
  • Introduce malware, viruses, or harmful software
  • Engage in scraping, data mining, or automated extraction
  • Harass or harm other users
  • Post misleading, illegal, or defamatory content
Violation of these rules may result in suspension or termination of user accounts.

12. Suspension or Termination
We reserve the right to suspend or terminate user access to the Website if:
  1. These Terms are violated
  2. Fraudulent or suspicious activities are detected
  3. Security risks arise
  4. Termination may result in deletion of user account information from our systems.

13. Indemnification

You agree to indemnify and hold harmless Define It Service Private Limited, its directors, employees, and affiliates from any claims, losses, liabilities, damages, or expenses arising from:
  • Your misuse of the Website
  • Your violation of these Terms
  • Your violation of applicable laws or third-party rights

14. Limitation of Liability

To the maximum extent permitted by applicable law, the Company shall not be liable for any indirect, incidental, special, or consequential damages arising from:
  • Use or inability to use the Website
  • Delays in delivery
  • Loss of data or profits
Nothing in this clause limits liability where such limitation is prohibited under applicable law.

15. Disclaimer
The Website and Services are provided on an “as-is” and “as-available” basis.
We do not guarantee that:

  • The Website will operate without interruption
  • The Website will be free of errors
  • The Website will be free from viruses or harmful components
Users access and use the Website at their own risk.

16. Force Majeure

The Company shall not be liable for any failure or delay in performing its obligations due to events beyond its reasonable control, including but not limited to:
  • Natural disasters
  • Floods or earthquakes
  • Government restrictions or lockdowns
  • Strikes or labor disputes
  • Internet or power outages
  • Transportation disruptions
In such situations, we will make reasonable efforts to resume services as soon as possible.

17. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Faridabad, Haryana, India.

18. Changes to Terms

We reserve the right to modify or update these Terms at any time.
Any changes will be posted on this page and continued use of the Website will constitute acceptance of the updated Terms.

19. Contact Information

For any questions or concerns regarding these Terms or our services, please contact:
Define It Service Private Limited
1st Floor, Shop No. C-110-B
Sector 81, Puri High Street
Faridabad, Faridabad
Haryana – 121004
India
Email: info@defineit.in
Website: https://www.defineit.in